3893 products
Create your Neon Sign
Regular price $0.00
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
Customer Reviews
Quick and sound shipping. They answered my question within a day of inquiry. The sign seems to be well made. I look forward to hanging our sign soon. Neon is expensive, but it is popular now and makes a nice statement. The picture is from the day I unboxed. One with the room lights on, one with them turned off.
This is my 2nd time ordering from here and I've loved it every time. They were so helpful and patient with me in my design this time around. So excited to give it to my best friend for Christmas!
Very happy!
They’re on the higher price end for a wedding decoration but it’s worth the money. You can keep it forever and mine is gorgeous! Comes with UK plug which is excellent considering they’re made in the US. Took some advice before ordering and ordered the bigger size of 40inch and glad we did!
Beautiful! Came out exactly as I anticipated! I would definitely order again.
Think Outside the box | LED Neon Sign
Regular price $220.00
Think Outside the box - LED Neon Sign
The Think outside the box is just the sign for all the creative heads who are hustling everyday and your work is pure art. This will make a fine piece of art decor in an office space. Also, if you are someone who needs some motivation to work from time to time then install this sign in your living room and it will work as the perfect reminder.
Just like the sun gives us life, One Neon subtly brings in the warm light you need. We offer a range of styles for any place, from simple to elaborate. With our wide variety of shapes, sizes, and colors, One Neon will be sure to light up your space with just the right amount of light. Whether you're looking for modern flair or classic elegance, One Neon can deliver.
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan that original glass neon. The neon signs remain cold, silent, safe and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tube. A neon sign must be set on a backing in order to keep its shape in time. We create design neon sign so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi invisible on picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light designed to last at least 10 years.
PRODUCT INFO
- LED Neon Sign Customized to Your Specifications
- Power Supply and Adaptor (12V)
- Dimmer Switch
- 12-Month International Manufacturer Warranty
- Drill holes for installation & Installation Screws
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
Love is in the Hair | LED Neon Sign
Regular price $220.00
Love is in the Hair - LED Neon Sign
Bring some flair to your hair salon with the Love is in the hair neon sign. The witty wordplay will surely make people chuckle. Not to forget, the vibrant colors of the neon sign stand out enough for people to notice them. You have a real head turner here.
Just like the sun gives us life, One Neon subtly brings in the warm light you need. We offer a range of styles for any place, from simple to elaborate. With our wide variety of shapes, sizes, and colors, One Neon will be sure to light up your space with just the right amount of light. Whether you're looking for modern flair or classic elegance, One Neon can deliver.
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan that original glass neon. The neon signs remain cold, silent, safe and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tube. A neon sign must be set on a backing in order to keep its shape in time. We create design neon sign so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi invisible on picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light designed to last at least 10 years.
PRODUCT INFO
- LED Neon Sign Customized to Your Specifications
- Power Supply and Adaptor (12V)
- Dimmer Switch
- 12-Month International Manufacturer Warranty
- Drill holes for installation & Installation Screws
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
Babe Cave | LED Neon Sign
Regular price $150.00
Just like the sun gives us life, One Neon subtly brings in the warm light you need. We offer a range of styles for any place, from simple to elaborate. With our wide variety of shapes, sizes, and colors, One Neon will be sure to light up your space with just the right amount of light. Whether you're looking for modern flair or classic elegance, One Neon can deliver.
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan that original glass neon. The neon signs remain cold, silent, safe and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tube. A neon sign must be set on a backing in order to keep its shape in time. We create design neon sign so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi invisible on picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light designed to last at least 10 years.
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
Carlifonia Style Burritos| LED Neon Sign
Regular price $167.50
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan that original glass neon. The neon signs remain cold, silent, safe and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tube. A neon sign must be set on a backing in order to keep its shape in time. We create design neon sign so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi invisible on picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light designed to last at least 10 years.
PRODUCT INFO
- LED Neon Sign Customized to Your Specifications
- Power Supply and Adaptor (12V)
- Dimmer Switch
- 12-Month International Manufacturer Warranty
- Drill holes for installation & Installation Screws
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
Taqueria Michoacan | LED Neon Sign
Regular price $1,240.00
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan than original glass neon. The neon signs remain cold, silent, safe, and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tubes. A neon sign must be set on a backing in order to keep its shape in time. We create a design neon signs so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi-invisible in the picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light is designed to last at least 10 years.
PRODUCT INFO
- LED Neon Sign Customized to Your Specifications
- Power Supply and Adaptor (12V)
- Dimmer Switch
- 12-Month International Manufacturer Warranty
- Drill holes for installation & Installation Screws
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
TAQUERIA LOS PRIMOS| LED Neon Sign
Regular price $328.00
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan that original glass neon. The neon signs remain cold, silent, safe and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tube. A neon sign must be set on a backing in order to keep its shape in time. We create design neon sign so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi invisible on picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light designed to last at least 10 years.
PRODUCT INFO
- LED Neon Sign Customized to Your Specifications
- Power Supply and Adaptor (12V)
- Dimmer Switch
- 12-Month International Manufacturer Warranty
- Drill holes for installation & Installation Screws
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
Hobogang| LED Neon Sign
Regular price $230.00
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan that original glass neon. The neon signs remain cold, silent, safe and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tube. A neon sign must be set on a backing in order to keep its shape in time. We create design neon sign so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi invisible on picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light designed to last at least 10 years.
PRODUCT INFO
- LED Neon Sign Customized to Your Specifications
- Power Supply and Adaptor (12V)
- Dimmer Switch
- 12-Month International Manufacturer Warranty
- Drill holes for installation & Installation Screws
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
Open Mi Cancun Mexican Restaurant | LED Neon Sign (5 Sets)
Regular price $1,130.77
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan that original glass neon. The neon signs remain cold, silent, safe and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tube. A neon sign must be set on a backing in order to keep its shape in time. We create design neon sign so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi invisible on picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light designed to last at least 10 years.
PRODUCT INFO
- LED Neon Sign Customized to Your Specifications
- Power Supply and Adaptor (12V)
- Dimmer Switch
- 12-Month International Manufacturer Warranty
- Drill holes for installation & Installation Screws
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
Remote | LED Neon Sign
Regular price $25.00
LED neon light: our flexible LED neon tube is a new technology of neon. LED neon light provides a longer lifespan that original glass neon. The neon signs remain cold, silent, safe and eco-friendly because it is low voltage.
BACKING: Clear (by default) and resistant backing of 3-5 mm to support the sign. Neon signs are made of flexible neon tube. A neon sign must be set on a backing in order to keep its shape in time. We create design neon sign so we like suggesting the “cut to shape” backing. The backing of the neon sign is quasi invisible on picture.
MATERIALS/GUARANTEE
Made from a long-lasting, durable and environmentally friendly LED neon strip, mounted on a clear acrylic backboard - the sign comes standard with a 5-meter clear power cord and white or black power bank
Light designed to last at least 10 years.
PRODUCT INFO
- LED Neon Sign Customized to Your Specifications
- Power Supply and Adaptor (12V)
- Dimmer Switch
- 12-Month International Manufacturer Warranty
- Drill holes for installation & Installation Screws
If you have a custom design in mind, click the button below, fill out the form, and our team will get back to you within 24 hours with a FREE design and a quote.
- Your order is delivered in a safe and resistant double box, specially made for mail order.
- We exclusively relying on private partner companies to handle the delivery of your custom neon sign. Using DHL, Fedex or UPS depending on the country. We select the most optimized shipping company for your product to arrive fast and safe.
- We can provide a Tracking Number upon request for you to be able to track your neon as well as scheduling the delivery.
- Once your neon is shipped you can contact the delivery company at will to get updates and any pieces of information you need. Our support Team remains available to bring assistance.
- For small items like Sneaker Led Lights or Mini Neons we are using the USA Post with Tracking Number.
- We usually dispatch orders with 24-48 Hours after receiving full payment of your order.
- Overview of the delivery time lapse:
- With DHL: it takes about 2 to 4 business days for your parcel to arrive at your location starting from the day you receive your shipping confirmation email (Tracking Number).
- With USA Post: it takes about 10-14 business days from the day you receive your shipping confirmation email. However, some countries can require a longer time to process the good. We noticed that Italy, Spain, Portugal, Mexico, UAE could take up to 20-25 days. You can contact us if your order, shipped by USA Post, hasn't been received within the 30 days. We will support solving the possible matter with the carrier company.
- All our shipments come with online a tracking number that you will receive once your order is dispatched. You can also email us to receive your Tracking Number.
- Orders will only be shipped to the shipping address provided in your account. Please make sure your address is correct.
- Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. Your neon is on the way!
CUSTOM
- Customers are responsible for any custom duties or import duties resulting from the shipping of their neons. We do our best to protect global customers from incurring additional fees. We can provide an estimation though according to our experience. Unfortunately, we have no control over these charges.
- Customers take full liability for all postal charges, return shipment costs and resend shipment costs if they refuse to accept a parcel due to import duties or taxes. Shipping costs are non-refundable.
- Delivery Standard excludes day of posting and time spent on customs clearance.
TRACKING
- Online tracking number will be provided to all international customers to track the delivery status after parcels are being posted, make sure your email address is correct in order to receive your tracking number.
RETURNS
- Our policy lasts 14 days. If 14 days have gone by since your purchase of a MINI LED or a item displayed in our store we can not offer any refund or exchange.
- To be eligible for a return of a MINI LED or a item displayed in our store, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The refund could be completed once the item is received in our office. Costs of resend are to be endorsed by the buyer. - A 10.00 USD flat fee will be deducted from your refund to cover the restocking. The customer is responsible of the returning postage cost.
Contact us at contact@oneon.net to get our full refund process and get your return number. - All customs neon signs sold are FINAL. Custom neon signs are unique, handcrafted and made for the precise purpose and will of the buyer. There is no molding. We actually bend the neon tube by hand. Therefore, your custom neon sign could not be 100% matching the mock-up we sent. This is actually the beauty of a craft item. It is unique in this sense. No return or exchange is possible after the mock-up is approved and the order is paid. This is the reason why we grant you all the time, energy and expertise to create your unique custom neon sign.
- Light colors are not contractual. We will manage to send pictures of the chosen colors
- If you have any questions or concerns with a product on our site, please send us an email at contact@oneon.net before committing to purchase.
Refunds (if applicable)
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. No need to contact us in between this time period. We need a processing time to provide the final decision.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds are issued with a deduction of the original shipping cost of $45 as well as 5% of the original price as transaction fees.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Cancellation
In the event of a cancellation before the item is being shipped, a 5% of the original price will be held to cover the transaction fees.
Gifts
REPLACEMENT
- Your neon arrived broken? We take care of this. Please make sure to send us within 7 days pictures of the 4 sides of the package as well as pictures of the broken parts. We will set up a claim in front of the carrier. In parallel, we will remake and deliver your neon.
